RedRay
Documents and the border2 хв читанняОновлено 05.09.2026

How to get through the bus queue more quickly and stress-free

Preparing documents, luggage and answers to questions from border control officers during an international coach journey.

Зміст статті

    The time taken to cross the border depends on the queue, how busy the border crossing is and the document checks. It is not possible to speed up the border authorities’ work, but passengers can avoid delays on their part.

    Prepare your documents

    Keep your passport, ticket and proof of the purpose of your journey within easy reach. Remove any covers from your documents if asked to do so by a border official, and do not leave your passport in your suitcase.

    Answer clearly

    When asked about the purpose, duration and address of your stay, answer briefly and truthfully. Do not joke about prohibited items and do not take photographs of the restricted area without permission.

    Keep an eye on your luggage

    Be aware of the contents of your own bags and do not agree to carry other people’s luggage. Before returning to the coach, check your documents and personal belongings.

    A quick checklist before your journey

    • Keep your documents to hand
    • Do not take other people’s belongings
    • Follow the crew’s instructions
    • Make sure you have enough water and your phone is charged

    Before you set off, check the current terms and conditions of travel on your ticket and the rules for crossing the border on official websites. You can find a convenient bus journey and compare departure times and prices on RedRay.