You can book a bus ticket for a relative, friend or other passenger, provided the booking form allows you to enter their details correctly. The main thing is not to enter the purchaser’s name instead of the person who will actually be travelling.
Whose details to enter
In the passenger fields, enter the first name and surname of the person who will be boarding the bus. The spelling must match that on their identity document. If several people are travelling, check each passenger’s details separately.
What contact details to provide
A phone number and email address are required to receive confirmation and notifications. Agree on who will manage the booking, and give the passenger the full ticket, not just a number or a screenshot of a part of it.
What to check after payment
- the route and date;
- the passenger’s name;
- the time and address of boarding;
- seat number, if applicable;
- baggage conditions.
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It’s worth reading the articles on how to read a bus ticket and on e-tickets.
Before boarding
Passengers must have the necessary travel documents for their route and access to their ticket. For international travel, please also check entry requirements. For a general overview of the booking process, see RedRay’s step-by-step guide.