It’s easier to plan from the moment you board the bus: visualise the action you need to take whilst on the bus and check that everything you need for it will be accessible. Comfort and accessibility whilst travelling depend on your personal needs, the duration of the journey and the facilities available on that particular bus. Planning ahead helps to reduce stress, but is no substitute for consulting a doctor or checking with the transport operator.
What to do before your journey
Write down your individual needs in simple terms, keep essential items in your hand luggage and notify the transport operator in good time if you need assistance. Only take medication as prescribed by your doctor; if you experience acute symptoms, contact the driver or the emergency services.
- Food supplies
- Hydration
- Announcements
- Boarding
Step-by-step plan
Open the relevant file, settings or confirmation whilst you’re still at home. Give it a clear name, check that it’s legible and show your companion exactly where it’s saved.
Do not rely solely on email for critical information: the network or app may be unavailable at the very moment of the check.
Useful links
Read more about charging stations, flight notifications and the phrase card. Current flight schedules are available on RedRay. For rules that may change, refer to the WHO’s guidance on health and accessibility and the official resources of your destination country. Sources verified on 6 September 2026.
Questions and answers
Battery life: how do I check it?
Charge your hearing aid and put spare batteries or a charging cable in an easily accessible pocket.
Moisture: when to prepare?
Protect the device from moisture and do not leave it in a suitcase in the hold.
Announcements: where can I find out more?
Ask the staff to provide a written copy of important announcements or to inform you in person when it’s time to board.
Boarding: what should you do?
When changing flights, stand near the departure board and show the staff member the number of your next flight in good time.
This information is for guidance only and does not replace individual medical advice or coordination of assistance with the carrier.