It is impossible to predict exactly when an international coach will cross the border. Even if a journey has previously passed through border control quickly, the situation may be different the following day. The journey time is affected by queues, how busy the border crossing is, the number of coaches, document and luggage checks, the season and other circumstances.
What happens at the border
The bus undergoes checks on both the Ukrainian and neighbouring sides. Passengers may be asked to have their documents ready, to leave the coach or to show their luggage. The procedure depends on the border crossing point and the decisions of the authorities. Follow the instructions of the driver and border guards and do not leave the group without permission.
What determines the waiting time
- the number of vehicles in the queue;
- the time of day, day of the week and season;
- the operations of the specific border crossing point;
- the completeness and validity of passengers’ documents;
- the need for additional checks;
- weather, road and safety conditions.
Official services publish up-to-date information on congestion, but this reflects the situation at the time of the update only and is no guarantee for your bus. For journeys to Poland, you can check the information at granica.gov.pl and on the Ukrainian service kordon.customs.gov.ua.
How to plan a connection
Do not book a connection based on the assumption that you will arrive exactly on time. If you have a flight, train or other journey planned after your bus journey, allow plenty of time and factor in the journey between stops. Estimated arrival times are not guaranteed.
You may also wish to read our guides on crossing the border by bus and on transferring from a bus to a plane.
What to prepare in advance
Keep your passport and necessary documents in your hand luggage. Do not put them in your suitcase. Check customs regulations in advance regarding food, medicines, plants, animals and other items. If one passenger does not have the required documentation or is carrying goods that require additional screening, this may affect the entire journey.
Conclusion
Waiting times at the border vary and cannot be guaranteed by the ticket sales service or the carrier. Check the current situation, prepare your documents and do not plan your connection with a tight turnaround time. Final decisions during border checks are made by authorised border and customs authorities.