A useful plan should answer three questions: what to show, who to contact, and what to do if a response is delayed. An unfamiliar station or a complicated change becomes easier if you break the journey down into short, manageable steps. It’s worth noting down the main landmarks before you set off, and allow plenty of time to allow for your luggage.
What to do before your journey
Save the station name in the local language, the address, coordinates, journey number and a photo of the correct entrance. Upon arrival, first check the departure boards and signs, and only then look for a café or transport. Do not stray far from your departure point without knowing the exact time of your return.
- departure
- sosire
- peron
- delay
Step-by-step plan
Organise your supporting documents in chronological order and remove any unnecessary confidential information from the copies. In your letter, describe one specific issue and the desired outcome.
Check the time limits separately: the deadline for registration, boarding, submitting a request or processing a document may be more important than the speed of the response.
Useful links
Read more about travelling to Romania, travelling to Moldova, and offline translators. Current services are available on RedRay. For rules that may change, use the official EU guide for bus passengers and the official resources of the country you are travelling to. Sources verified on 6 September 2026.
Questions and answers
Plecare: what should you do?
Plecare means ‘departure’, sosire means ‘arrival’.
Sosire: how do I check?
Peron refers to a platform, but at smaller stations, boarding may take place at a separate stop.
Peron: when should you get ready?
Întârziere means delay; look for the new time next to the journey number.
Întârziere: where to check?
For Moldova, also note the name of the stop in Romanian and, if available, in Russian.