When travelling with several passengers, you need a single, coordinated system; otherwise, it is easy to mix up tickets, documents and messages. An unfamiliar station or a complicated change becomes easier if you break the journey down into short, manageable steps. It’s worth noting down the main landmarks before you set off, and allow plenty of time to allow for your luggage.
What to do before your journey
Save the station name in the local language, the address, contact details, journey number and a photo of the correct entrance. Upon arrival, first check the departure boards and signage, and only then look for a café or transport. Do not stray far from your boarding point without knowing the exact time of your return.
- Waiting safely
- Stop marker
- luggage
- Driver’s contact details
Step-by-step plan
Appoint someone to be in charge of the up-to-date list, but send each person their own details. Before setting off, check the details together and agree on a meeting point.
Children and adults should know who to ring if the group gets separated; make a note of the number on a piece of paper as well.
Useful links
Read more about stopovers, the exact boarding point and how to avoid being late. Up-to-date timetables are available on RedRay. For rules, which may change, use the official EU guide for bus passengers and the official resources of the country on the route. Sources verified on 6 September 2026.
Questions and answers
Waiting safely: how can you check?
At a petrol station or by the roadside, only wait in a safe, authorised area, away from the carriageway.
Bus stop sign: when to check?
Check the exact stop location, direction of travel and journey number.
Luggage: where to check?
Keep your luggage close by, but do not block the aisle or leave it near the petrol pumps.
Driver’s contact details: what should you do?
If the bus is not in sight at the scheduled time, call the official contact number shown on your ticket.