Before travelling, it is worth clarifying the scope of liability: what is covered by the ticket, and what depends on the actual coach or local conditions. An unfamiliar coach station or a complicated change becomes easier if you break the journey down into short, manageable steps. It’s worth noting down the main landmarks before you set off, and allow plenty of time to allow for your luggage.
What to do before your journey
Save the station name in the local language, the address, contact details, journey number and a photo of the correct entrance. Upon arrival, first check the departure board and signs, and only then look for a café or transport. Do not stray far from the boarding point without knowing the exact time of your return.
- Check-in
- Luggage
- Port
- Missed boarding
Step-by-step guide
Formulate your enquiry without making any assumptions and include only the necessary details. Once you receive a reply, check that it specifically relates to your date and flight, rather than a general rule.
For important conditions, keep a written confirmation; verbal agreements can easily be misunderstood or forgotten.
Useful links
Read more about connecting flights, separate tickets and bus delays. Current timetables are available on RedRay. For rules that may change, use the official EU guide for bus passengers and the official resources of the country along your route. Sources verified on 6 September 2026.
Questions and answers
Check-in: when should you do it?
Check the closing time for ferry check-in, not just the departure time.
Luggage: where to check?
Allow time for the journey from the bus stop to the passenger terminal and for any document checks.
Port: what should you do?
Check whether you need to collect your luggage and check it in again.
Missed boarding: how to check?
For individual tickets, note the next departure time and the terms and conditions for changing your ferry booking.