Your bus boarding point has changed: finding the current departure location
How to verify a new platform or boarding address, what to save offline and what to do if you are already heading to the previous location.
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Advice for passengers
Bus travel advice for Ukraine and Europe: documents, luggage, borders, stations and popular routes.
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Advice for passengers
Articles in this category: 172
You have a ticket but are not on the passenger list: what to do before your bus journey
Your name cannot be found at boarding despite a confirmed booking? Check the ticket and payment status, contact the seller officially and keep a record of your enquiry.
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Travelling by bus to the national park: how to plan the final leg of the journey
A practical guide: travelling by coach to the national park: how to plan the final leg of your journey. How to check connections between intercity coaches and local transfers, as well as the park’s opening hours; how to prepare your documents, luggage and allow for extra time; and what to do upon arrival.
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Emergency contacts card for bus travel
A practical guide: an emergency contact card for travelling by bus. How to check that you have a basic set of contacts and essential information to hand even when offline, prepare your documents and luggage, allow plenty of time, and know what to do upon arrival.
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Seat belts on intercity buses: rules for adults and children
A practical guide: seat belts on long-distance coaches: rules for adults and children. How to check that safety equipment is available and that crew instructions are being followed, how to prepare your documents and luggage, allow for extra time, and what to do upon arrival.
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How to weigh your suitcase without a set of kitchen scales before a coach journey
A practical guide: how to weigh your suitcase without a home set of scales before a coach journey. How to check the weight and size limits in a practical way before boarding, prepare your documents and luggage, allow plenty of time, and what to do on arrival.
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Several currencies on a single coach journey: card, cash and a reserve
A practical guide: multiple currencies on a single coach journey: card, cash and a contingency fund. How to check the breakdown of payment methods by country and stop, prepare your documents, luggage and allow for extra time, and what to do on arrival.
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How to travel by bus to a wedding or family celebration abroad
A practical guide: how to travel by bus to a wedding or family celebration abroad. How to arrange for the transport of your formal wear and ensure you arrive with plenty of time to spare, as well as how to prepare your documents, luggage, allow for extra time and what to do upon arrival.
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Travelling by bus during the rainy season: protecting your documents and luggage
A practical guide: travelling by bus during the rainy season: protecting your documents and luggage. How to check that your luggage is waterproof and plan your route from the bus stop, prepare your documents and luggage, allow for extra time, and what to do on arrival.
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International coach travel in winter: delays, clothing and a backup plan
A practical guide: travelling by international coach in winter: delays, clothing and a contingency plan. How to ensure you have warm, affordable clothing, dry items and flexible connections, prepare your documents and luggage, allow plenty of time, and what to do upon arrival.
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How to prepare for a bus journey during a heatwave
A practical guide: how to prepare for a coach journey during a heatwave. How to check your water, clothing and medication, wait safely whilst boarding, prepare your documents and luggage, allow plenty of time, and what to do upon arrival.
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A coach journey with lots of shopping: luggage for the return journey
A practical guide: a coach journey with a lot of shopping: luggage for the return journey. How to check your seat reservation, weight limits and the number of luggage items, prepare your documents and luggage, allow plenty of time, and what to do on arrival.
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